Resorts World launches NYC’s first full-fledged casino gaming hall

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Resorts World New York City (RWNYC) has officially inaugurated what it terms the city's first full-fledged casino gaming hall, marking a significant expansion of its offerings. Located in South Ozone Park, Queens, adjacent to the historic Aqueduct Racetrack, the launch ushers in a new era of gaming and entertainment for the five boroughs. This milestone, celebrated in early December 2023, represents a pivotal moment for New York City's burgeoning casino landscape.

Background: A Decade in the Making

Resorts World New York City initially opened its doors in October 2011, operating under a unique designation as a "racino." This facility, situated on the grounds of Aqueduct Racetrack in Queens, was primarily equipped with Video Lottery Terminals (VLTs) and electronic table games. Its establishment was a direct result of New York State's efforts to generate revenue for public education and support the state's horse racing industry, a model distinct from traditional casinos offering live dealer table games and Class III slot machines.

The legal landscape governing gaming in New York State has undergone significant evolution over the past decade. For years, full-scale casino operations, complete with live dealers and traditional slot machines, were restricted to upstate regions following the 2013 Upstate Casino Gaming Act. This legislation authorized the development of up to four commercial casinos in specific upstate zones, aiming to boost regional economies without immediately introducing full casino competition to the densely populated downstate market.

Genting Group, the parent company of Resorts World, has consistently expressed its long-term vision for the Queens property to evolve into a comprehensive entertainment and gaming destination. Their substantial initial investment in the existing VLT facility was always viewed as a foundational step towards a broader ambition. The site’s strategic location, proximity to major transportation hubs, and large population base in New York City made it a prime candidate for future expansion should state regulations permit. This recent launch represents the culmination of years of advocacy, planning, and adaptation to the state's evolving gaming policies, transitioning from a VLT-centric model to a more expansive casino floor.

Key Developments: Unlocking New Gaming Experiences

The recent transformation at Resorts World New York City marks a dramatic shift in its operational scope and gaming offerings. The most significant change is the introduction of live dealer table games, a feature previously absent and highly anticipated in New York City. Patrons can now engage in classic casino experiences such as blackjack, roulette, craps, baccarat, and various poker variations, all managed by professional dealers. This expansion moves beyond the electronic formats that characterized the facility for over a decade.

Accompanying the live tables is a substantial increase in the number and type of slot machines. While the existing facility housed thousands of VLTs, the new gaming hall incorporates traditional Class III slot machines, offering a different regulatory framework and player experience. Industry reports indicate the expansion includes hundreds of new gaming positions, significantly enhancing the overall capacity and diversity of gaming options available across the casino floor.

This evolution is not merely about adding games; it involves a substantial physical redevelopment. Resorts World has invested hundreds of millions of dollars into renovating and expanding its existing footprint. This investment has led to the creation of dedicated gaming halls designed to accommodate the new live dealer operations, alongside enhancements to the property's non-gaming amenities. These improvements include new dining establishments, bars, and entertainment spaces, aiming to provide a comprehensive resort experience for all visitors.

The launch follows the acquisition of necessary permits and licenses from the New York State Gaming Commission, reflecting a complex regulatory process. This regulatory approval signifies the state’s green light for RWNYC to operate as a full-fledged casino, albeit within a framework that still differentiates it from potential future downstate commercial casino licenses yet to be awarded. The expansion has also created hundreds of new jobs, ranging from casino dealers and floor supervisors to hospitality staff, contributing significantly to local employment in Queens.

Impact: Reshaping the Regional Landscape

The inauguration of Resorts World New York City's full-fledged casino gaming hall is poised to have a multifaceted impact across several sectors, from the local economy to consumer behavior and regional competition.

Economically, the expansion is expected to deliver a significant boost. The creation of hundreds of new jobs, including specialized roles for casino dealers and support staff, directly benefits the Queens community and broader New York City workforce. Furthermore, the increased revenue generated from the expanded gaming operations will contribute substantially to New York State coffers. A portion of this revenue is earmarked for public education initiatives and the support of the state's vital horse racing industry, aligning with the original legislative intent behind the racino model. The enhanced facility is also anticipated to increase local spending in surrounding businesses, generating a ripple effect throughout the economy.

For consumers and patrons, the most immediate impact is the unprecedented convenience of accessing a comprehensive casino experience within the five boroughs. Residents of New York City, who previously had to travel to destinations like Atlantic City, New Jersey, or tribal casinos in Connecticut and upstate New York for live dealer games, now have a local option. This proximity is expected to attract a significant portion of the city's population seeking entertainment and gaming opportunities, potentially reducing out-of-state gaming expenditures.

The competitive landscape for regional casinos is also set to shift. Existing casinos in neighboring states, such as those in New Jersey and Connecticut, may experience a dip in patronage from the lucrative New York City market. Similarly, upstate New York casinos, which previously held a monopoly on full-scale gaming within the state, could see some re-routing of potential customers. Resorts World NYC's established brand recognition and strategic location give it a strong competitive edge in this evolving market.

On a community level, while economic benefits are clear, there are also considerations regarding potential social impacts. Increased accessibility to gambling can necessitate enhanced resources for problem gambling awareness and support services. Local authorities and the casino itself are expected to monitor these aspects closely, ensuring responsible gaming practices are promoted. The potential for increased traffic and localized infrastructure demands will also be a point of focus for community leaders and planners. From a tourism perspective, the upgraded facility could serve as an additional draw for visitors to New York City, offering another dimension to the city's diverse entertainment portfolio.

What Next: The Race for Downstate Licenses

The launch of Resorts World New York City's full-fledged gaming hall, while significant, also serves as a precursor to even larger developments in New York State's gaming future. The most anticipated next step involves the awarding of up to three full commercial casino licenses for the downstate region, a process that has been underway for several years.

Resorts World New York City is widely considered a frontrunner for one of these coveted licenses. Its existing infrastructure, established operations, and proven revenue generation for the state position it strongly. If awarded a full license, RWNYC would be able to expand its offerings even further, potentially introducing more diverse gaming options, luxury hotel accommodations, convention facilities, and world-class entertainment venues, transforming it into a truly integrated resort destination. This would allow it to compete on par with major casino resorts globally.

Resorts World launches NYC's first full-fledged casino gaming hall

However, the competition for these downstate licenses is fierce. Numerous other prominent gaming and real estate developers have expressed interest, proposing ambitious projects across New York City and its surrounding counties. Potential sites include locations in Manhattan, the Bronx, Brooklyn, and Long Island, with developers like Sands, MGM Resorts International (which operates Empire City Casino in Yonkers), and others actively campaigning for their bids. The New York State Gaming Commission, through its Gaming Facility Location Board, is tasked with evaluating these proposals based on economic development, job creation, local impact, and revenue generation.

The timeline for these critical decisions remains a point of intense interest for all stakeholders. While initial expectations for license awards were set for 2023, the complex evaluation process and political considerations have extended the timeline, with decisions now anticipated sometime in 2024. The eventual awarding of these licenses will profoundly reshape the economic and entertainment landscape of New York City and the wider downstate region.

For Resorts World New York City, securing a full license would solidify its position as a premier gaming and entertainment hub, allowing it to realize its full potential. Regardless of the outcome of the downstate licensing process, the current expansion has already irrevocably altered the city's gaming scene, setting a new precedent for entertainment options available to millions of New Yorkers.

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